Full Job Description

Position Information

Posting Number

PG192540TM

Position Number

25nym4

Position Type

Temporary

Essential Job Duties

NC State University Libraries IT Department is seeking motivated undergraduate or graduate students to join our Tech Support team. IT Student Technicians work individually and collaboratively to assist Library patrons and staff with technology issues. IT Student Technicians are entrusted with a high level of responsibility and have the opportunity to develop creative solutions to technical challenges. Duties include: diagnosing, troubleshooting, and resolving technical issues, assisting with new hardware and software setup, maintaining IT assets and supporting high tech spaces. This position also includes some shift-based time on the Libraries IT Service Desk – the primary source of contact for Libraries staff encountering technical issues. Successful candidates will gain real-world, hands on experience while working alongside IT staff, supporting best-in-class enterprise technology solutions at D.H. Hill Jr., James B. Hunt, and NCSU branch libraries.

Must be able to lift 35 lbs.

Is Time Limited

No

If Yes, Appointment Length

Department Information

Job City & State

Raleigh, NC

Department

System Information

Classification Title

Temporary-Clerical

Working Title